Fair Go Casino Terms And Conditions
These Terms and Conditions set out the rules that apply when you access and use Fair Go Casino, including our website, mobile experience, games, promotions, and related services. They are designed to be clear and practical, so you understand what to expect from Fair Go Casino and what we expect from you.
Please read these Terms and Conditions carefully before registering or playing. By creating an account, making a deposit, or placing any wager, you confirm that you have read, understood, and accepted these Terms and Conditions.
Acceptance of Terms
By using Fair Go Casino, you agree to comply with these Terms and Conditions as they apply at the time you access the service. If you do not agree, you must not create an account, deposit funds, or participate in any gameplay.
These Terms and Conditions apply to all users, including visitors who browse the site and registered players who participate in real-money or promotional play. Where specific product rules apply (for example, game rules or bonus rules), those rules form part of these Terms and Conditions.
- You are responsible for ensuring you understand how the service works before wagering.
- You agree to provide accurate information and keep your account details up to date.
- You agree that your continued use of Fair Go Casino confirms ongoing acceptance of the current Terms and Conditions.
Eligibility
Fair Go Casino is intended for adults only. You must be at least 18 years of age to register, deposit, or play. We may request proof of age at any time and may restrict access until checks are completed.
You may only use Fair Go Casino if doing so is lawful for you. Laws and restrictions can vary depending on where you are located, and it is your responsibility to ensure that accessing the service and participating in gaming is permitted in your circumstances.
- Minimum age: 18+.
- You must have the legal capacity to enter into a binding agreement.
- You must not be acting on behalf of another person or using another person’s funds without authorisation.
Account Registration
To play at Fair Go Casino, you must open an account. During registration, you will be asked to provide information such as your name, date of birth, address, and contact details. You must ensure all information is accurate, complete, and kept current.
Each player is permitted only one account unless Fair Go Casino expressly agrees otherwise. Duplicate accounts may lead to account restrictions, voiding of bonuses, and withholding of winnings where permitted by these Terms and Conditions.
Account security
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs on your account. If you believe your account has been accessed by someone else, you must stop play and notify Fair Go Casino through the support channels available on the site.
- Do not share passwords or allow others to use your account.
- Use a strong password and update it if you suspect compromise.
- Ensure you can access your registered email/phone for security steps.
Verification
Fair Go Casino may carry out verification checks to confirm identity, age, and payment method ownership. These checks help protect players, reduce unauthorised activity, and maintain the integrity of the service.
Verification may be required before the first withdrawal, after certain transaction thresholds, when account details change, or when risk indicators are identified. You agree to provide requested documents promptly and in a readable format.
- Examples of documents may include identification, proof of address, and proof of payment method ownership.
- Where additional information is required, processing times may be extended until verification is complete.
- Fair Go Casino may restrict withdrawals or gameplay until required checks are finalised.
Deposits
Deposits allow you to fund your Fair Go Casino balance for gameplay. Available payment methods can vary over time and may be subject to provider terms. All deposits must be made using a payment method that you are authorised to use.
The minimum deposit at Fair Go Casino is A$20. Deposit limits, fees, and processing times may depend on the method selected, your bank or payment provider, and additional checks required for security.
- Deposits must be made in accordance with the instructions shown during checkout.
- We may decline or reverse a deposit where we reasonably suspect unauthorised use or fraud.
- Chargebacks or reversed transactions may result in account restriction and recovery of funds where appropriate.
Withdrawals
Withdrawals are processed in line with our internal review procedures and any verification requirements. Fair Go Casino aims to process withdrawals efficiently, but timing can depend on security checks, payment method processing windows, and the accuracy of your account information.
To request a withdrawal, your account information must be complete and your requested payment method may need to match the method used for deposits where feasible. In some cases, alternative payout methods may be offered to support secure transfer and account ownership checks.
- Ensure your personal details match your verification documents to avoid delays.
- Winnings may be voided if generated through prohibited activity or in breach of these Terms and Conditions.
- Fair Go Casino may apply internal review steps to ensure withdrawals are legitimate and properly authorised.
Bonuses
Fair Go Casino may offer bonuses, free spins, cashback, or other promotions from time to time. Each promotion can have its own specific terms, including eligibility, wagering requirements, game contribution rules, maximum bet limits, time limits, and withdrawal conditions.
By opting in to a promotion, you agree to the bonus terms displayed with that offer. If there is a conflict between a promotion’s specific rules and these Terms and Conditions, the promotion-specific rules will apply for that offer.
- Bonuses are intended for genuine recreational play and may be limited to one per person, household, IP address, or shared device where stated.
- Fair Go Casino may withhold, cancel, or adjust bonus awards where misuse is reasonably suspected.
- Some games may contribute differently to wagering requirements or may be excluded from certain offers.
Acceptable Use
Fair Go Casino must be used in a lawful, respectful, and secure manner. You agree to use the service for personal entertainment and not for commercial purposes, third-party benefit, or any activity that undermines fair play.
You must interact with our systems and staff in good faith. This includes providing accurate information, following game rules, and communicating respectfully with customer support and other users where applicable.
- Play only for yourself and using your own funds.
- Follow any on-site instructions related to gameplay, deposits, and withdrawals.
- Report suspected account compromise or technical issues as soon as possible.
Prohibited Activities
To protect players and maintain integrity, Fair Go Casino prohibits activities that exploit the service, circumvent controls, or create an unfair advantage. If prohibited activity is suspected, we may investigate, restrict accounts, and take action consistent with these Terms and Conditions.
- Fraud, stolen payment methods, chargeback abuse, or any form of financial deception.
- Collusion, chip dumping, coordinated play, or any arrangement designed to manipulate outcomes.
- Use of bots, scripts, automation tools, or software that influences gameplay or provides an unfair advantage.
- Exploiting bugs, errors, or latency issues, including withholding knowledge of an obvious malfunction to benefit from it.
- Creating multiple accounts or using another person’s identity or documents.
- Money laundering attempts or transactions that appear structured to avoid checks.
Where an error occurs in game display, paytables, odds, results, or balance updates, Fair Go Casino may correct the error and adjust accounts to reflect the outcome that would have applied absent the error, acting reasonably and consistently.
Intellectual Property
All content and materials made available through Fair Go Casino, including the site design, logos, text, graphics, and software, are protected by intellectual property rights owned by or licensed to Fair Go Casino or its partners.
You are granted a limited, non-exclusive, non-transferable right to access and use the service for personal entertainment purposes only. You must not copy, modify, distribute, reverse engineer, or attempt to derive source code from any part of the service except to the extent permitted by applicable law.
- Do not use Fair Go Casino branding without written permission.
- Do not reproduce site content for commercial publication or resale.
- Do not remove proprietary notices or security features.
Limitation of Liability
Fair Go Casino provides the service on an “as available” basis. While we take reasonable steps to maintain a secure and functional platform, interruptions and technical faults can occur. To the extent permitted by applicable law, Fair Go Casino is not liable for losses that result from events outside our reasonable control, including internet disruptions, device issues, payment provider outages, or third-party failures.
Nothing in these Terms and Conditions is intended to exclude or limit any liability that cannot be excluded under applicable law. Where liability cannot be excluded, it will be limited to the minimum extent permitted.
- You are responsible for checking that your device and connection support stable gameplay.
- You should review your transaction history regularly and notify us promptly of any suspected issues.
Account Suspension
Fair Go Casino may suspend, restrict, or close an account where we reasonably believe it is necessary to protect the player, other users, or the platform. This may include situations involving suspected prohibited activity, verification delays, security concerns, self-exclusion requests, or breaches of these Terms and Conditions.
During a restriction, you may be unable to deposit, place wagers, claim bonuses, or withdraw. If an account is closed, any remaining balance may be returned to you subject to identity verification, payment method checks, and deductions for chargebacks or confirmed fraudulent activity, where permitted.
- We may request additional information before lifting restrictions.
- We may void promotional benefits where rules have been breached.
- We may take steps to prevent re-registration where appropriate.
Privacy
Fair Go Casino collects and uses personal information to provide the service, process transactions, support account security, and meet operational requirements. The types of information processed may include registration details, verification documentation, transaction history, and technical data such as device and login information.
We take reasonable measures designed to protect personal information and limit access to authorised personnel and service providers. You should also take steps to protect your own data, including safeguarding your login credentials and using secure devices.
- Personal data may be shared with service providers that support payments, verification, fraud prevention, and platform operations.
- Information may be retained as needed for legitimate business purposes and to meet applicable obligations.
- You can manage certain marketing preferences through your account settings where available.
Responsible Gambling
Fair Go Casino supports responsible gambling and encourages players to treat gaming as entertainment, not as a way to generate income. You are responsible for choosing a level of play that fits your personal circumstances.
Responsible gambling tools may be available, such as deposit limits, time-out features, or self-exclusion options. If you feel your gambling is becoming difficult to manage, you should seek independent help and consider using available controls to reduce risk.
- Set a budget and time limit before you start playing.
- Do not chase losses or gamble when upset, stressed, or impaired.
- Take breaks and use limit-setting tools where available on Fair Go Casino.
Amendments
Fair Go Casino may update these Terms and Conditions from time to time to reflect changes in products, security practices, operational requirements, or the way the service is offered. When updates are made, the revised Terms and Conditions apply from the time they are posted on the site.
If a change materially affects how the service operates, we may provide additional notice through the site or your account area. Your continued use of Fair Go Casino after changes are posted confirms acceptance of the updated Terms and Conditions.
- You should review these Terms and Conditions periodically.
- If you do not agree to an update, you must stop using the service and request account closure.
Contact Information
If you have questions about these Terms and Conditions or need help with your Fair Go Casino account, you can contact our customer support team at [email protected].
For account-related queries, please be prepared to confirm identifying details so we can help safely. Fair Go Casino may ask for additional information to protect your account and prevent unauthorised changes.
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