Fair Go Casino Bonus Terms And Conditions
These Bonus Terms and Conditions explain how promotional bonuses and free spins work at Fair Go Casino. They form part of the rules that apply whenever you opt in to an offer, claim a bonus, receive free spins, or otherwise participate in a promotion on the Fair Go Casino website.
Please read these terms carefully before claiming a bonus. If anything is unclear, contact our support team at [email protected] before making a deposit or placing any wagers connected with a promotion.
General Bonus Rules
All bonuses are offered at the discretion of Fair Go Casino and are intended for recreational play. By claiming a promotion, you agree to follow these Bonus Terms and Conditions as well as any specific terms shown on the promotion page, in your account, or in associated communications.
- Bonuses may be deposit-based, no-deposit, free spins, cashback, reload, or other promotional formats.
- Each bonus may have its own rules, including wagering requirements, game contributions, maximum win limits, and expiry periods.
- If there is a conflict between these general terms and a specific promotion’s terms, the specific promotion’s terms will apply for that offer.
- Bonuses are not transferable and cannot be exchanged for cash unless explicitly stated in the promotion’s terms.
- The minimum deposit at Fair Go Casino is $A20. Some promotions may require a higher minimum deposit to qualify.
Fair Go Casino may require identity and payment verification before approving withdrawals, converting bonus funds to cash, or completing certain account actions. This helps protect customers and the casino from fraud and misuse.
Eligibility
To participate in promotions at Fair Go Casino, you must meet the eligibility requirements below. Promotions are designed for players in Australia; availability may vary by location, payment method, and account status.
- You must be at least 18 years old to register and claim any bonus.
- You must have a single registered account with Fair Go Casino.
- You must provide accurate personal details and keep them up to date.
- You must not be restricted from playing due to self-exclusion, responsible gambling controls, or other account limitations.
- You must claim the bonus in the manner required (for example, opting in, entering a code, or selecting the bonus during deposit), where applicable.
Fair Go Casino may limit eligibility for certain offers to specific player groups, including new players only, select countries, or customers who have opted in to promotional communications. If you do not meet the relevant criteria, the bonus may be removed and related winnings may be reviewed in line with these terms.
Welcome Bonuses
Welcome bonuses are typically reserved for new customers making their first eligible deposit at Fair Go Casino. A “new customer” is a player who has not previously held an account with Fair Go Casino and has not previously claimed a welcome offer.
- Welcome offers generally apply to the first eligible deposit only, unless the promotion expressly includes additional deposit stages.
- To qualify, your first deposit must meet the minimum deposit requirement for the offer (at least $A20, unless stated otherwise).
- Any free spins included as part of a welcome offer may be limited to selected games and may carry a separate wagering requirement.
If a welcome promotion includes multiple steps (such as first, second, and third deposit bonuses), each step may have its own activation period and expiry time. You may be required to complete the wagering requirement for one step before claiming the next step.
Fair Go Casino may restrict welcome bonuses where there are indicators of duplicate accounts, shared payment instruments, or attempts to claim an offer more than once. Where a welcome offer has been claimed in error, the casino may remove bonus funds and adjust the account balance accordingly.
Promotional Offers
Fair Go Casino may run time-limited promotions such as reload bonuses, tournaments, prize drops, cashback, free spins, and personalised offers. These promotions can be made available on the website, within your account, or through direct communications where you have opted in.
- Promotions may require manual opt-in, use of a bonus code, or selection during deposit.
- Some offers may only be available for a limited window, including specific start and end times.
- Cashback promotions may be calculated based on net losses over a stated period and may be credited as bonus funds unless explicitly stated otherwise.
- Tournaments and leaderboard events may apply different scoring rules per game and may exclude certain bets or play styles.
Unless a promotion states otherwise, the same deposit cannot be used to claim multiple bonuses at the same time. If you claim a bonus, it may be necessary to complete or forfeit that bonus before another deposit-based bonus can be activated.
Wagering Requirements
Wagering requirements (also referred to as playthrough) are the amount you must wager before bonus funds and any winnings derived from bonus funds become eligible for withdrawal. The specific wagering requirement will be shown with the promotion.
General points that may apply at Fair Go Casino promotions include the following:
- Wagering may apply to the bonus amount only, the deposit amount only, or the combined amount of deposit plus bonus, depending on the offer.
- Only eligible wagers count toward meeting wagering requirements; void, cancelled, or refunded bets do not count.
- Some game categories may contribute differently (for example, slots may contribute more than certain table games). Any game contribution information for a specific bonus will be listed in the promotion terms.
- Where the promotion specifies maximum win limits from free spins or bonus play, winnings may be capped before conversion to cash balance.
If your account contains both cash and bonus funds, the order in which funds are used for wagering may depend on the product design of the wallet and the specific promotion. Where the system allows, Fair Go Casino may treat certain bets as bonus play when an active bonus is attached to your account.
Fair Go Casino reserves the right to review wagering patterns where play appears designed primarily to meet wagering requirements with minimal risk, rather than for genuine gameplay.
Maximum Bet Rules
While a bonus is active, a maximum permitted bet may apply. Maximum bet rules are intended to prevent disproportionate wagering that could undermine the purpose of a promotion. The relevant limit will be stated in the specific offer terms; if no limit is stated, players must use reasonable stake sizes consistent with the size of the bonus and typical play.
- The maximum bet rule applies per spin, per hand, or per game round, as relevant to the product.
- Increased stakes immediately before completing wagering may be treated as a breach if it circumvents the intended risk profile of the bonus.
- Feature buys or similar mechanics may be restricted under certain promotions due to higher volatility; where restricted, details will be shown in the promotion terms.
If Fair Go Casino identifies bets that exceed the applicable maximum during bonus play, the casino may take corrective action, which can include removing the bonus, voiding bonus-derived winnings, and resetting wagering progress for the promotion.
Bonus Expiry
Bonuses and free spins are time-limited. If you do not use them within the stated period, they may expire automatically. Expiry periods vary by promotion and will be stated in the relevant offer terms or within your account.
- Deposit bonuses may require activation within a set timeframe after deposit.
- Free spins may expire if not used by the stated deadline, even if a bonus balance remains active.
- Cashback or reward credits may expire if not converted, claimed, or wagered within the promotional timeframe.
Where a bonus expires, any remaining bonus funds and any winnings linked solely to those bonus funds may be removed. Expiry does not affect your deposited cash funds, subject to any applicable outstanding bets or product rules.
Restricted Activities
Promotions are intended for normal play. The activities below may be restricted or may result in a promotion being voided, particularly where they reduce risk in a way that defeats the purpose of wagering requirements.
- Placing low-risk bets across multiple outcomes or accounts to lock in profit or reduce variance (including opposite betting).
- Using bet patterns that are primarily designed to convert bonus funds to withdrawable cash with minimal gameplay.
- Collusion or coordinated play with other players, including sharing of strategies designed to exploit promotions.
- Using software, scripts, automation, or external tools that influence gameplay or promotion qualification.
- Abusing product errors, game malfunctions, or pricing mistakes, whether intentional or not.
Certain games, features, or bet types may be excluded from wagering or may not be eligible for specific bonuses. If a game is excluded, wagers on that game may not contribute toward wagering requirements and may cause the bonus to be forfeited, depending on the promotion.
Bonus Abuse
Fair Go Casino takes a strict approach to bonus abuse. Bonus abuse includes any action that Fair Go Casino reasonably determines is intended to obtain an unfair advantage from promotional offers or to circumvent the intended rules of a promotion.
Examples of behaviour that may be treated as bonus abuse include:
- Creating or using multiple accounts to claim the same offer more than once.
- Using shared devices, shared payment methods, or shared identifying details to access promotions repeatedly.
- Chargebacks, payment reversals, or disputed deposits linked to a claimed bonus.
- Manipulating game mechanics or bonus conditions to generate value not intended by the promotion.
- Providing misleading information during registration, verification, or promotional claims.
Where suspected abuse is identified, Fair Go Casino may investigate and may temporarily restrict certain account functions during the review. If abuse is confirmed, Fair Go Casino may remove bonus funds, void bonus-related winnings, limit future eligibility for promotions, or close the account in accordance with the general site terms.
Modification or Cancellation of Bonuses
Fair Go Casino may modify, suspend, or cancel any promotion where necessary to manage risk, correct errors, comply with internal controls, or respond to unexpected circumstances. This includes situations such as obvious typographical mistakes, technical faults, or issues affecting the fairness or integrity of the promotion.
- Fair Go Casino may withdraw an offer at any time, including before you claim it, unless prohibited by applicable rules.
- Where a promotion is amended after publication, the updated terms will apply from the time they are posted, and may apply to ongoing participation where reasonable.
- If a bonus is awarded in error, Fair Go Casino may reverse it and adjust wagering progress to reflect the correct position.
If a promotion is cancelled or removed, Fair Go Casino will aim to handle active players fairly, taking into account the status of the bonus, wagering completed, and any operational constraints. For clarity, these Bonus Terms and Conditions do not limit any rights you may have under generally applicable consumer protections.
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